Wilbert's Premium Recycled Parts
1272 Salt Rd. Webster, NY 14580-9332
Phone: 585.872.1540  |  Fax: 585.872.4490

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Warranty Information

WILBERT'S PREMIUM RECYCLED PARTS STANDARD WARRANTY


Standard Warranty

6 MONTH MECHANICAL PART WARRANTY (RETAIL - NO LABOR)

This warranty applies to engines, transmissions, transfer cases, front axles, and rear axles and will protect the original purchaser for a period of 6 months or up to 6,000 miles (whichever shall occur first) for repair or replacement of the failed part up to the original purchase price.  The warranty does not cover labor and is non-transferable.

6 MONTH MECHANICAL PART REPLACEMENT WARRANTY (WHOLESALE - W/LABOR)

This warranty applies to engines, transmissions, transfer cases, front axles, and rear axles and will protect the original purchaser for a period of 6 months or up to 6,000 miles (whichever shall occur first) for repair or replacement of the failed part up to the original purchase price.  Wilbert's will cover labor up to $50 per hour as per Mitchell and reimbursement is not to exceed the cost of the unit.

1 YEAR WARRANTY

1 YEAR  MECHANICAL  PART WARRANTY  (WHOLESALE - W/LABOR)

This warranty is available on multitude of parts and will protect the original purchaser for a period of 1 year or up to 12,000 miles (whichever shall occur first) for repair or replacement of the failed part up to the original purchase price.  Wilbert's will cover labor up to $50 per hour as per Mitchell and reimbursement is not to exceed the cost of the unit.

2 YEAR WARRANTY

2 YEAR  MECHANICAL  PART  WARRANTY  (WHOLESALE  - W/LABOR) 

This warranty is available on a multitude of parts and will protect the original purchaser for a period of 2 years or up to 24,000 miles (whichever shall occur first) for repair or replacement of the failed part up to the original purchase price.  Wilbert's will cover labor up to $50 per hour as per Mitchell and reimbursement is not to exceed the cost of the unit.

POLICY OF WARRANTY


This warranty applies to Wilbert's full service locations parts only not Wilbert's U Pull-It self service facility.  This warranty applies only to the original purchaser of the part, and it is still installed in the vehicle for which it was originally purchased.  This warranty is non-transferable.  If any defect is discovered during the warranty period, Wilbert's must be informed immediately. All claims must be accompanied with the original sales receipt and any other documentation reasonably requested by Wilbert's.  Defects must be verified and all repairs must be authorized by Wilbert's. All transportation costs are excluded from this warranty. Wilbert's reserves the right to repair, replace, or refund the purchase price of any part at its option.  Such repair. replacement, or refund will satisfy all obligations of Wilbert's under this warranty.  Any improper use or abuse (including, but not limited to, over heating, low or improper fluids and levels) neglect. careless handling, damage done by improper installation, or repairs, or removal of a part from the vehicle shall void this warranty.  Melting of heat tabs installed by Wilbert's will be considered evidence of overheating.  All labor costs including, but not limited to the cost of moving attached external parts from the purchaser's old part to Wilbert's part, seals, gaskets, fluids, and similar supplies are specifically excluded from this warranty. This warranty is in lieu of all other warranties, express or implied, including the warranties of merchant ability or fitness for a particular purpose, application or use.  The liability and obligation of Wilbert's under this warranty shall not exceed the price of the part as shown on the original invoice and shall not include any inconvenience, transportation, towing, downtime, loss of vehicle, direct or indirect consequential damage. Labor expenses coverage is for individuals who have purchased an extended warranty from Wilbert's only. Labor expenses will only be paid on motors, transmissions, transaxles, axle assemblies, differential and carrier assemblies  No action by Wilbert's under this warranty shall extend the original warranty period or alter its obligations. This warranty gives you specific legal rights. Any cause of action arising from any warranty must be commenced in a court of competent jurisdiction in Webster, NY.

TRANSMISSION WARRANTY

Improper detent adjustment. low fluid level, not using proper fluid, not replacing new filter or broken front pump, and improper installation, voids all warranties. All conditions under terms of sale apply.  Wilbert's recommends the buyer replace front seal, rear seal, pan gasket. filters, and axle shaft seals when applicable prior to installations, as these are not covered by warranty.


ENGINE WARRANTY

Wilbert's warrants to the original purchaser the internal parts of its engines to be free of defects for the period shown on the invoice.  The parts covered by the warranty are the engine blocks. cylinder head and valves, cam shaft, connecting rods and bearings, pistons, rings, oil pump, crank shaft and bearings, rocker arms, lifters, and other internal parts.  Excluded from this warranty are all fuel injection parts, water pump, all electrical parts, hoses, lines, intake and exhaust manifolds and gaskets   Wilbert's strongly recommends the purchaser replace the timing belt and rear main seal prior to installation, as those are not covered by warranty.

TERMS OF SALE

1. KEEP YOUR RECEIPT, NO CLAIMS, EXCHANGES OR WARRANTY WILL BE MADE WITHOUT IT.

2. Sales paid by check will be refunded after 14 days with a check. 

3, No cash refunds - any refund will be made by company check.

4. Sales paid by credit card will be refunded by credit to the credit card.

5. There is a $40 fee for all returned checks

6. Warranty date starts at date of sales on this invoice.

7. Returned parts must be in the original condition

8. Electrical parts and new parts. which have been used, may be exchanged only.  Refunds will not be allowed.

9. Returns may be subject to a handling charge.  No returns after 60 days.

10. All returns must be authorized by a salesperson or manager.  Delivery drivers are not authorized to approve returns.

11. Buyer agrees to pay all fees and costs associated with collection of this debt and agrees to pay 24% APR Finance charge on all overdue balances.

12. Buyer will be responsible for shipping charges on items that were not needed or improperly ordered.

13. Seller is not responsible for buyer error.

14. No warranty or reimbursement on labor unless management approved in writing.

15. If, at the seller's sole discretion, a non warranty return is allowed, a 25% restocking fee will be charged.

16. All price adjustments must be made at time of delivery.

17. All deposits good for 10 days.  No refunds on special order items and any deposit applied to a special order that is cancelled is forfeited.

18. All used tires are sold as is.

This recycled part was provided by a professional automotive recycler that participates in the ARA Gold Seal Certified Automotive Recyclers program and therefore agrees to abide by the program's code of ethics.  If you feel that this company has failed to deliver on a promise, or you are not satisfied with your product, please contact the Gold Seal Customer Complaint Hotline at (888) 385-1005.